If the USB port is USB 3.0, changes to a USB 2.0 port Connect the webcam USB port to another PC USB port If your Logitech C920 webcam cannot be found or cannot be used, you can do these things at first:ġ. Update Logitech Webcam Driver for Windows 10 Solution 1: Check USB Port and Camera Hardware Here are solutions you can try to solve it.ģ. And it is the same result when you test it in online. Someone experienced this problem that after upgrading from Windows 7 to Windows 10, the external Logitech C920 webcam cannot be used normally.